Question 1

Why isn’t the drum spinning properly even though the wash cycle completes?

Accepted Answer

Unbalanced loads often prevent the spin cycle from activating. Detangle and redistribute laundry evenly in the drum before restarting. Also, check if the “No Spin” option is enabled by mistake. Excessive detergent use can leave residue, which may also affect spinning efficiency.

Question 2

What should I do if water is leaking from underneath?

Accepted Answer

First, inspect the hose connections for any looseness or wear. Then, make sure the front filter is tightly sealed and cleaned. A leak may also result from an improperly fitted drain hose or damage to internal seals. If the issue persists, contacting a service technician is recommended.

Hoover Washing Machine Manual

User Manual for Hoover H-WASH 500 | Includes Troubleshooting & Warranty